Your cryptocurrency withdrawals are currently disabled
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RE: BIT-1902924
Been with Bitstamp for 6 years and never had any problems with them. I haven’t been trading for a few years and I thought I’d deposit some of my assets into my account. Shocked when I tried to withdraw them back onto my Ledger to only find ‘Withdrawals have been currently disabled’. Fine, probably because I haven’t used the platform actively for awhile. I call up their hotline and the customer service agent says he will open a ticket for me and he doesn’t know why I am being blocked.
https://preview.redd.it/subbhrlnkzvc1.png?width=1141&format=png&auto=webp&s=37e9a44b2f8c1e904cccea0733c24e3b650b27de
A few days have passed now and I’ve had to raise another ticket as communications have stopped from their end. A quick google search and I see this has happened to many other customers… What is happening to the ‘World’s longest cryptocurrency exchange’? I almost feel embarrassed to have recommended Bitstamp to all of my friends and colleagues.
Bitstamp was/has been my exit strategy plan back to fiat one day. Can I still rely on them?
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They are an absolute nightmare- run for the hills. I had this happen to 4 family members and myself over a couple of years. You have to go through the relentless hoops that takes ages- once you get back control just close your account save yourself the headache. Kraken while not perfect is far less headache for exit to fiat.
I would suggest just glancing through all the other posts on this subreddit. I know thats probably not the answer you initially want , but I think seeing all the issues that have been posted is more beneficial than anything someone here can just tell you.
Almost one month and nothing has been resolved
Hi there, our team is working on your case and will get back to you as soon as there are any updates. We apologize for the inconvenience and thank you for your understanding.