Cost basis on purchases from 2018 needed… support has been useless for 3 months

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The transaction history on my the app shows XRP purchases in bitcoin price. I’ve contacted customer support four times now looking for resolution starting in January and nobody can provide me with a statement or documentation that simply shows transaction details in USD, allowing me to calculate cost basis for tax purposes. Customer service agent on the phone says they can see it, but that they can’t provide it over the phone. Service I s useless.

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