Crypto withdrawls disabled ticket # 1869761
[ad_1]
Why don’t you allow me to make withdrawals, if this account is years old, it is verified, Bitsamp did not send any email requesting documentation. Coincidentally, today I entered my dashboard and I realized that you were requesting an official document that includes my residence address, I already sent it Attached, how long do you allow me to make withdrawals? I am upset in my email there is no request for any document.
[ad_2]
Hi there, sorry to hear about your situation. I’ve checked your case and see that the KYC procedure was concluded in the meantime. We’re sorry if there was any inconvenience caused and thank you for your patience.
Do you maybe have an update here?