About Termination of China User’s Acct
[ad_1]
I got noticed that the acct will be terminated at Dec and when I got the email. I would like to go to the website to get my crypto out to my wallet but i cannot login. For the last 30 days, I tried to contract Bitstamp for tens of times, but no actually reply, the crypto price moves a lot and it creates great loss for my cryptos. I sent an email to Bitstamp every three days and I still cannot get my asset out.
Termination is fine, just return our asset.
Can you help check on my case? u/Bistamp
in case you need the support ticket number, got a lot of them :
BIT-1307135
BIT-1289321
[ad_2]
Hi there! 🙂
Really sorry to hear that you’re still waiting for a reply. I checked with our agents and they will get back to you as soon as possible.
Best,
Lucas