Hello, I have been locked out of my account for over a week. New computer generated passcode did not work. I submitted all requested info; photo etc..
I have repeatedly contacted customer support with no reply. Also, the 24/7 support number on your website is “unavailable”.
Please advise.


  1. Mirandabond on 30. March 2023 at 0:04

    Called US support Service number listed here on Reddit.. they took care of me… account unlocked!


  2. Bitstamp-Domen on 30. March 2023 at 0:04

    I am glad that the matter was resolved in the meantime. In regard to the unavailable number, can you please provide me with the more information via PM so I can forward you case to the appropriate department. Thank you in advance!