Horrible experience, on December 8, 2023, I sent a wire transfer, account was locked after that. Here we are today almost a month without any resolutions or ETA. COMPLAINT-33459 and BIT-1805340. Customer service is of no help. any have Any suggestions or recommendations on hiring a lawyer. Stay away from bitstamp p, do not do any business with them as they will receive your funds and lock your account indefinitely, does not seem to be a legit exchange as per my experience. Take your business else where. They should not be trusted.


  1. Bitstamp-Lucas on 30. April 2024 at 3:58

    Hi there, our team is actively working on your case and rest assured they will get back to you with an update asap.


  2. GerhardtMatthee on 30. April 2024 at 3:58

    Lucas keeps giving same comment, no actual response is given as to what the problem is