Account terminated on Aug 8, funds not returned by Bitstamp and my emails are being ignored

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After my account was terminated with no notice or warning, I have been asked to provide a number of documents to verify my identity and that the bank account that I want my funds to go to is actually registered to me, Bitstamp have stopped providing me with updates about when I can expect my funds to be returned to me.

This is unacceptable given that I have not been able to access my funds for 5 months. How can this be rectified?

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