I’m a client since 2014.

Never had a problem.

Don’t know why they did it.


Posted in Bitstamp Reddit

4 Comments

  1. maks1880 on 29. August 2023 at 16:53

    Hi. Has Bitstamp solved your problem? I ran into the same problem myself and the silence from the exchange.

     


  2. OravlaZurc on 29. August 2023 at 16:53

    It’s worse that that. They want us to justify the source of the money for the assets. If your assets value is higher that the amount you deposit to bitstamp they disable deposits and withdrawals and ask you tu justify the source of the money.

     


  3. Walrave on 29. August 2023 at 16:53

    Contact them, could be a paperwork issue.

     


  4. Bitstamp-Lucas on 29. August 2023 at 16:53

    Hi 🙂

    We understand that what we’re asking for is a lot. We understand that not everyone is comfortable with providing so much information and we especially understand it is very inconvenient. However, please understand that we HAVE to meet the demands of our regulators if we want to keep providing you with our services. If you want to read more, you can always check out our terms of use.