Bitstamp has blocked my account and doesnt let withdrawals!
I was informed that my account is blocked
I have attached several documents but I also cant attach anything more.
All my funds come from bank account and I have sent more money that I have withdrew.
What is going on with this broker?
I have tried to talk with Bitstamp support. Not any real help. If anyone has simillar problems please let me know. I work in a Fund in Luxembourg and will follow this cases to lawyers.
The next step will be oficial complaint to cssf
I’m in the same situation, I’ve a verified account since more than ten years, only Fiat deposits from my bank account, 2 months ago they asked me several documentation for KYC. Fortunally I withdrew all my coins, before they blocked my account. But they disabled only withdrawals, not deposit. The support doesn’t help. the required documents are impossible to provide… good job guys
What can we do to recover our money?