Bitstamp is holding my HUGE wire transfer
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Hello. 02.10.2019 I sent a deposit to bitstamp (100k$). That’s all… Bitstamp didn’t answer me about my deposit, always say to me to be patient and wait for the answer of my ticket ( **TICKET #BIT-302082** ). I sent all the documents in their KYC ticket 03.10.2019 and didn’t get any answer!!! What is going on??? Where is my money???
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This happened to me: transferred some Fiat to my account on 17th of sebtember, i send a ticket request on 20th. (I used SEPA transfer so it should take max24h according to EU to transfer)
I got a reply stating that the funds have indeed reached Bitstamps bank account but they havent funded my account.
After a while i got my cash eventually and transferred them all to another place. I never got an answer why they held my cash for few days….shouldnt be too many deposits going on rn compared to 2017 etc.
🙁
I Hope your issue gets solved soon also !
As my colleague already replied in your post on r/Bitstamp, our KYC team is doing their best to resolve each case as soon as possible. I did contact my colleague and asked him to reply to you shortly. If you need anything else, let us know.
PLEASE!!! PLEASE!!! Can we speed up? What’s wrong with you?! Why can’t you do all your KYC check within a week?! This is disrespectful appeal to me. I’m loosing money while can’t trade and USD is going down compare of RUB!…
My problem isn’t solved! Tech support continues ignoring me!!!
Don’t tell me you guys didn’t know bit stamp is going out of business.
It’s been almost a year since the last time bitstamp has made any kind of an announcement of anything happening good with the company.
I use to use bitstamp to buy my digital asset.
I got it off the exchange and put it in a ledger nano s. Now I use uphold to buy my crypto currency.
Will never use bitstamp again. I have got about 15 people buying digital assets because they want to get involved, I have personally told all of them never to use bitstamp under any circumstances.
Guys you need to wake up and smell the coffee this is the same thing as mount gox where they closed down in the middle of night and take your money, Like a thief in the night.
They sent my money back. I lost a week of time and the 130k RUB approximately. Thank’s Bitstamp (sarcasm). I really hope that I will succesfully end the KYC to never meet this problem again… Really hope that Bitstamp is better than it seems.