support is sending me a ticket about bank deposit account changes. I am aware of the situation and sent my deposit on the newest account shown in Bitstamp. But I still got emails reagrding these bank account change and they are telling me I have a support ticket but I cannot see it on my Bitstamp account. My money which is sent to the newest bank also stuck for 5 days and I believe there is some kind of a corellation between those two incidents


5 Kommentare

  1. Veröffentlich von Bitstamp-Lucas am 16. April 2022 um 12:15

    Hallo!

    Send me a DM so I can look into this and we can resolve it as soon as possible! 🙂

    Looking forward to your message.

     


  2. Veröffentlich von svencan am 16. April 2022 um 12:15

    Are you sure that e-mail came from Bitstamp?

     


  3. Veröffentlich von purpurato am 16. April 2022 um 12:15

    All these posts immediately downvoted to oblivion, better post at r/Bitstamp

     


  4. Veröffentlich von Positive-Potential76 am 16. April 2022 um 12:15

    ‪I’ve been waiting for 2 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!

     


  5. Veröffentlich von Positive-Potential76 am 16. April 2022 um 12:15

    ‪I’ve been waiting for 13.5 hours while my ETH withdrawal is still in process and not even started! Your CS Anna confirmed she didn’t get any reply from your technical team after emailing them. She told me to wait like her and do nothing. I can’t imagine it’s Bitstamp’s service!