Welcome to r/BitstampOfficial
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The world’s longest-standing cryptocurrency exchange. A place for our community to connect and grow. Fostering communication between our team and customers.
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# TICKET #BIT-35102
## USER DATADeposit reference: 193blrl8546243
Please respond as to why my withdrawal was not completed
Does Bitstamp have a policy to add new coins in the future? Seems to be lagging behind with 6 coins. Would be bad for customers to move to other exchanges because you do not have the top 10+ coins by market cap.
BIT-44884 Account locked
Nobody responds to email other than the auto response saying someone will respond. Tomorrow marks one week.
Your password change “feature” is broken. I suggest NOBODY change their password in response to the prompt.
I have been waiting 21 days for my withdrawal, was processed on Oct. 24th. Why is it taking so long? This is getting ridiculous.
TICKET #BIT-62604
Withdraw ID: 5368502
Good to see..
Good to see your presence here. Amy additional security always welcome too.
Hi to everyone
Because I changed my address on my bank account , on withdraw bitstamp asked me to provide a new proof-statment or bill
I have looked in my account 180627 and can not find to change details on my withdrawal bank account?
Absolutely F***ING ridiculous how you are holding my funds for ransom!
Outrageous KYC which I am pretty sure violates all kids of GDPR (I guess you DGAF as you’re outside the EU) but still unable to unlock my account to I can withdraw my funds and leave your Piece of S**T exchange.
To anyone else even thinking of using this exchange: AVOID LIKE THE EFFING PLAGUE!!!!