Frozen account for 6 months
So I have had my account frozen and have had a case with Bitstamp support – I have provided all the information and more that they have asked for. I am tired of this – do you know if there’s an escalation for support at Bitstamp?
Do you have an update?
It really seems like Bitstamp-Domen tries to help but actually nothing will happen. I gave my ticket number to him but nothing changed. My funds are still frozen.
Hi there, sorry to hear that. Mind letting me know your ticket number via PM or chat?