HELP! I sent USDT from TrustWallet to BitStamp via BEP20, funds not seen in my BitStamp account.
I sent USDT from Trust Wallet to my BitStamp address, and apparently it was sent as BUSD-T through BEP20. On blockchain explorer it says that transition was completed, but there are no funds in my BitStamp account. I wrote to BitStamp support, but haven’t gotten a reply yet. Are my funds lost or is there any way to recover them?
Hi there!
We currently do not support BEP20 network. If and when it will be possible to recover your funds, we’ll definitely let you know.
As you already have an open ticket, I would kindly advise you to wait for more info there. 🙂
Next time first read this: https://www.bitstamp.net/faq/which-network-to-use-when-depositing-crypto-to-bitstamp/
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