HELP WITH TICKET 1919776 ACCOUNT BLOCKED FOR NO REASON

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Please help with this ticket . I deposited funds into my account to buy and sell crypto. As of today I am still unable to withdraw and crypto or sell it as trades and withdrawal are disabled.WHY??
I’ve completed the video process and everything. This is not fair to people who tried to do business with you in good faith. I have called and emailed customer service numerous times with the same canned response and no resolution. Is this how you guys do businesses?
This is not fair or right .
Every day I’m not able to move my crypto i am loosing money.
Please fix this ASAP
THANK YOU

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Posted in Bitstamp Reddit

8 Comments

  1. One-Wrap7711 on 14. June 2024 at 7:36

    Please explain to us why I was allowed to purchase btc on your platform but I’m blocked from selling it or withdrawing it ? You’re just holding onto it for no reason

     


  2. One-Wrap7711 on 14. June 2024 at 7:36

    Still no resolution or response

     


  3. One-Wrap7711 on 14. June 2024 at 7:36

    This is unbelievable
    Cannot be a legitimate business operating under these circumstances

     


  4. Bitstamp-Domen on 14. June 2024 at 7:36

    Hi there, our team is working on you case and will update you via your ticket as soon as they can.

     


  5. Forsaken-Song934 on 14. June 2024 at 7:36

    Hi, has this been resolved?

     


  6. One-Wrap7711 on 14. June 2024 at 7:36

    Still no response or anything. Account still blocked from selling my btc .
    Someone please help me out on this ASAP
    I just want to be able to sell the btc I bought on your platform
    Ticket 1919776

     


  7. Tasty_Accountant2625 on 14. June 2024 at 7:36

    IM WAITING 1YEAR REFUND MONEY —- REFUND MY MONEY I WRITE EVERYWHERE SCAMMER

    TRUSTPILOT twitter face instagram everywhere

    MY MONEY HAS NOT BEEN REFUNDED FOR A YEAR, BY PLAYING WITH VARIOUS EXCUSES, I TALKED TO THE BINANCE SYSTEM IF BITSTAMP REQUESTS THEY WILL SEND MY MONEY, BUT YOU ARE KEEPING ME WAITING FOR A YEAR SO LIARS LIKE YOU WILL BE SAVED, YOU ARE PART OF A COMPLETE FRAUDULENT SYSTEM, EVERYONE EVERYWHERE. I WILL WRITE THIS FOR HIM TO SEE AND SEND A MESSAGE

     


  8. Wide-Platypus-6074 on 14. June 2024 at 7:36

    this is unbelievable I have been waiting for my account to be unlocked for months now I can’t access my account, i started having bad experiences that the company are fraud,scammers, they make me believed and trusted them, i registered with the company since 2022. I have my life savings stuck in their platform, I was crying for withdrawal from the fake platform but nothing have been resolved for months now, they continue asking to pay more money before I can access my account ,  But (Nextrevial) helped me restore back my hope, and I’m so grateful for everything I am truly saying it from my heart, got them on Instagram…