Last year I moved some ETH from Bistamp to another service and when sending back,

I used Bitstamp sending address marked not my bitstamp account address.

Contacted the service to see how to resolve this.

Having some decades of experience in IT and finance I understood that time maybe required to settle this.

Now we are approching 1 year, yes 1 full year and I never get feedbacks.

Each time I contact them, I got some response like

​

* “We escalated priority to critical”
* “Complexe ops that require many experts”
* “Technical teams is working on it”
* “No response from them”

I also tried to contact Bitstamp by reddit and get some infos about a coming feedback but 20 days later still silent.

Moved my funds elsewhere because I am now thinking that I will never see my token back.

Bitstamp Lucas can you help and ask again ?

Just at least basics infos. Thx


Posted in Bitstamp Reddit and tagged

1 Comment

  1. Bitstamp-Domen on 3. May 2022 at 12:57

    Hey u/Sol_Ido, we’ve urged our team again to check your case and we’ll update you once we get a reply from their side.