Inseficient funds

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Trying to withdraw MAX BTC coming up with insufficient funds error. But it takes the fees from amount automatically?

I called support who said I should try with a smaller amount but when I tried 50% it was the same fee? 0.00050000 I think.

Usually fee are at percentage aren’t they?

I didn’t do any transfer yet.

Any help ? Am I misunderstanding something?

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2 Comments

  1. Bitstamp-Domen on 23. September 2024 at 13:37

    Hi,

    Can you please DM us with your email so we can look into your issue.

     


  2. skowronek1122 on 23. September 2024 at 13:37

    Hi! Its a know issue – which is really annoying and I hope for Bitstamp to fix it. When you try to withdrawal max it really tries to withdrawal max. So there is no btc for fee available and this error occurs. If you try to withdrawal your max you need to manually enter like 97/98% of your balance