instant order from sellphone application???

My instant order from sellphone application is in opened limit sell order for couple of hours…when will be transaction placed???

2018-09-05 16:49:57 [46.182.224.195](https://46.182.224.195) Opened limit sell order (id: 2096910419, amount: 1.22 ETH, price: 218.12 EUR)

​

Petra U.

Dear Danijel,

thank you for reaching out.

​

According to our logs, you placed a \*limit sell order\*. With limit order you are able to set the lowest price at which you are prepared to sell or the highest price at which you are prepared to buy.

​

Since the current market price is \*lower\* than your set price, your order was added to our order book and is waiting to be accepted. Therefore you have not bought ETH yet and \*your balance stays reserved\* for the open order in question

Danijel Baumgartner

​

06.9.2018 02:05:10

.

​

I sell my ETH on your sellphone Bitstamp aplication…There isnt any options istant, limit, market or stop order???…I wonted to sell my ETH in istant order type!!! What can I do now?? I lost my money now?!

Zdaj pa še v slovenščini:

Domen ali kdorkoli že pozdravljen!…bom napisal kar v slovenščini…včeraj zvečer sem preko vaše mobilne aplikacije “bitstam” prodal v denarnico vse etre. Namesto, da bi se potem transakcija (kot že mnogokrat prej) izvedla takoj in bi bil denar viden v denarnici, je ta obtičala nekje v odprtem naročilu (open order)…vaš odgovor, da sem ETH prodal v “limit order” načinu, (čeprav v vaši mobilni aplikaciji opcij kot so instant, limit, market sploh nikjer ni zaznati) mi ni povsem jasen…skratka, mene zanima, kdaj bom moj denar v denarnici po ceni, ki je bila aktualna ko sem transakcijo izvedel…in seveda, kaj lahko sedaj naredim, ker je zadeva na čakanju in ne morem niti kupovati niti prodajati??? Lp.