I need to withdraw my btc (bought in Bitstamp) and it shows a message “Your cryptocurrency withdrawals are currently disabled”. I sent I mail to support a lot od days ago without any response and later I also opened a ticket without any answer… Should I start to worry?


  1. Bitstamp-Domen on 15. June 2022 at 13:54

    Could you DM me your ticket number, so I can look into this for you?


  2. roeland85 on 15. June 2022 at 13:54

    I had the same, after a month or so they deleted my account transferring only a part of my wallet value to my bank account. 1800 euros in Bitcoin becoming 1400 euros because of transaction fee, big scam.
    Good luck


  3. Francesc62 on 15. June 2022 at 13:54

    Hi again, after a phone call + zoom interview I’m unblocked and on track again! Good job, I’ll keep on trusting in Bitstamp


  4. Francesc62 on 15. June 2022 at 13:54

    Hi, I can give you one of them, I don’t have acces to the other now. It’s BIT######


  5. Francesc62 on 15. June 2022 at 13:54

    A feu minutes ago I have received an answer and they say that I can sell them and withdraw the money but not the btc… They also want me to phone them (spain to ??) Are they going to pay the call??
    I don’t understand anything