no access to withdraws, transfers and trading
Hi,
Dear Bitstamp,
I have no access to withdraws, transfers and trading on my account since Friday ( that’s when I have discovered the problem ) . I didn’t receive an email or any other notification that my account is about to be limited that way.
Also I didn’t receive any information from your customer support about the reason why this has happened and what should I do to regain control of my money.
Could you please explain to me what happen, and tell me what should I do ?
Impossibility to trade, withdraw or transfer my money is problematic for me and my company.
TICKET #BIT-1706322
kind regards
Hi there!
I checked your ticket and will make sure that you receive a reply as soon as possible. I suggest you reach out to me via private message tomorrow for updates 🙂
[deleted]
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Hi there,
Did you manage to get access again to your funds?