Yesterday morning, I initiated a withdrawal of SOL from Bitstamp to another exchange, but the deposit was not processed correctly. Checking SOL Scan, I found that the transaction (TX) was created, but the coin withdrawal has not been processed. The SOL has not left my Bitstamp wallet, yet my Bitstamp account shows it as withdrawn. I’ve contacted the support center both by email and phone, and they promised immediate action, but it’s still unresolved. The amount is substantial, so I urgently request a swift resolution. Below are the transaction details:

Missing coin: 337.5 SOL
Withdrawal date: December 19, 2023
Ticket Number: BIT-1802112
Client ID: 509186