My kyc was verified since 2017, why do they freeze my funds, send the requested documents for hours and they do not answer, they have my savings as a result of labor and mining, if I wanted to dispose of them I cannot, that is called misappropriation They take too long to respond they create stress and chaos, if any of the currencies I have I want to change in a rise they take away my opportunity I have been waiting for the rise for 4 years


Posted in Bitstamp Reddit

4 Comments

  1. Immediate_Freedom867 on 27. July 2022 at 15:19

    How long time they take ?

     


  2. Bitstamp-Lucas on 27. July 2022 at 15:19

    We have to conduct KYC procedures in order to comply with our various regulatory obligations, but they also help us provide a safe trading environment to our client.

    Our team received your documents and they’ll review them asap.

     


  3. Immediate_Freedom867 on 27. July 2022 at 15:19

    Hello, I need help, support asks me for ticket 830932 information regarding funds “source of founds”, the information requested was sent days ago in the section of “info and documents” “source of founds” appears pending I have sent everything what bitstamp requests, they do everything very slow.

     


  4. Immediate_Freedom867 on 27. July 2022 at 15:19

    Hello, I need help, support asks me for ticket 830932 information regarding funds “source of founds”, the information requested was sent days ago in the section of “info and documents” “source of founds” appears pending I have sent everything what bitstamp requests, they do everything very slow.