On the 21st of September my trading got disabled and I find this so bizarre as this is the first time that I’m using this app and I only just deposited money into my account and they’re telling me that my trading is disabled! I enquired and done a support ticket and after 6 days I still haven’t received a response, is the support team really this bad at handling situations? I’ve trust this company with my money and all they’ve done is held it hostage for this long without an explanation and I just don’t understand how they can do this, this is so unreasonable and I need something done about this asap!


  1. Bitstamp-Domen on 20. October 2023 at 16:03

    Hi there. Our team is looking into the matter and will provide updates via email asap. Due to security reasons, I advise you edit out your ticket number and refrain from posting sensitive information publicly.


  2. PartialAdjustment on 20. October 2023 at 16:03

    It definitely a scam,I tried to withdraw money and there are telling me to pay 20% according to IRS,I almost fell for that too after paying $35k before I came across someone testify about the same platform,so I ask her how she get her money back from them,she the introduced me to this specialist EDWARDMNITNICK on there official instagram page will forever appreciate you sir.