Hello,

I did a deposit in my account, and i can’t do anything with it… 0 notification nothing from Bistamp.

I call them, no explanation, need to investigate..

Please Bistamp help me i need my money fast !

**TICKET** BIT-######

Thanks


7 Comments

  1. [deleted] on 4. November 2022 at 18:32

    A certain Vladimir sent my case to the correct department.

    And then close my ticket.

    Let me remind you the purpose of the btc I’ve.

    A friend send them to me for my eating food!!!!!

    With this crisis of covid19 i don’t have salary and im the damn shit..

    So please i need my btc asap to be able to live!!!

    I still few pastas only.

     


  2. Bitstamp-Domen on 4. November 2022 at 18:32

    Hi! Our team will reply to you as soon as they can. I suggest you never share your ticket number or any other personal information via social media, due to the inherent lack of security of such channels and would recommend you to replace your ticket number with “BIT-######”.

     


  3. [deleted] on 4. November 2022 at 18:32

    Just for your informations they stole me 70€ in fees ! that’s scandalous !! get away from them ! close all your accounts with these thief.

    ​

    Dear XXX,

    thank you for your reply.

    Please note that administrative and transfer return fees were charged in accordance with our publicly available Fee Schedule: [[https://www.bitstamp.net/fee_schedule/](https://www.bitstamp.net/fee_schedule/)] (Please see “Non-standard processing” fees)

    After deduction of the said fees, the amount of 240.22 EUR has been sent to the provided bank account.

    If you have any additional questions, we remain available.

    Best regards,

     


  4. [deleted] on 4. November 2022 at 18:32

    It’s been years i’m with them and 0 issues so far…

     


  5. [deleted] on 4. November 2022 at 18:32

    I still have no answer since Saturday…. Like total silence…

     


  6. [deleted] on 4. November 2022 at 18:32

    The fact is I’m loosing money because of this situation.. Thank you Bitstamp… I was really thinking that you’re the best exchange like 1st until now.

     


  7. [deleted] on 4. November 2022 at 18:32

    To all of people using Bitstamp.

    They just terminate my account which i don’t care.

    I got a lot of different exchange accounts.

    I advice you to take care, never use Bitstamp.

    Closing an account without explanation is a shame.

    Regards.