got asked to change password, i did, but next login attempts seemed not to work and ended up getting locked out of my account. Sent the picture required about 16 hours ago but not sure if quality good enough, so i resent about half hour ago to the support email a new picture with fully readable Passport info…how long does it usually take to get an account unblocked? anyone here can help? I received a FIAT deposit yesterday and I’d like to trade those bad boys 🙂 Many thanks


  1. Mirandabond on 3. April 2023 at 0:11

    Bitstamp does not respond… this happened to me last week, exactly as it happened to you. Still no reply. I called the phone number and it says unavailable.


  2. Bitstamp-Domen on 3. April 2023 at 0:11

    Hey u/rockyita, please provide me with your related support ticket number via PM and I’ll look into your case as soon as possible.