What the f… happened to bitstamp?!
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Once a top store and today a shitshow…
7 days ago I transferred 1000€ via SEPA. In the history it says 1000€ deposited and fee = 0.0. So far so good.
Now I see a balance 993.61€ in the dashboard! There is money missing, so I opened a support ticket. But nothing has happened to date!
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Now I thought I’d give them a call. Then a listless female (Indian?) voice comes on the phone and asks for my credentials. Then she asks about my problem, which I had already explained in the opening sentence and which I now had to repeat. There was always a long silence between our correspondence because she didn’t seem to know what to do. Then, all of a sudden, an announcement comes on how I would like to evaluate the conversation. I was like, huh?
So she ended the call. I call again and again the same person, I ask if she has hung up. She says there were connection problems lol
Then back to the problem she says I should talk to my bank, I ask what my bank should have to do with it if a deposit of 1000€ has been received in Bitstamp’s history!!!
She got me so upset and wanted to take me for a fool. Then she giggles into the phone…
Then the classic, I forward it to the specialist department and they send me an email… so never!
Bitstamp, get your store up and running again!
BIT-1893584
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Delete your account its a waste of time this company
We deeply apologize for the experience you’ve had. Our team reached out to you so I recommend you to check your email inbox.’
dont use bitstamp man they reported all my gross trading volume as revenue so I’m stuck arguing over $180k in alleged taxes for trading profits which actually equated around $100 when all was said and done
not even kraken did something that dumb and they are more fed than bitstamp is :\
idk but its so much money its a joke so i dont even worry about it anymore.
Still safe , than get Well , Don’t give them any money, they make you believe that your account is doing so well, then once you try to withdraw your own funds there is all these extra charges and end up losing everything I had to go contact sudynamichub ON IG they are able to track the movement of most cryptocurrencies and assets…..…. If the cryptocurrency has been moved, they are able to follow it. got them on WhatsApp +1 (762) 901-5924…