I recently wired a large sum of money from my personal bank account to my bitstamp account as ACH deposits are capped at a $3000 weekly max.

I was contacted by Sandra R from Bitstamp support stating that this is showing as a joint account on their end. This is not the case and I’m wondering how they came to this conclusion. I do have the transaction ID number of the wire transfer if needed.

As this was a large sum of money I would greatly appreciate someone responding back to me as quickly as possible.

1 Comment

  1. Bitstamp-Domen on 29. February 2024 at 21:08

    Hi there,

    I understand where you’re coming from, but we would still kindly ask you to reply to the email you received with the necessary info 🙂